Privacy Policy

1. Introduction

NaijaHomes ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application. Please read this policy carefully. If you do not agree with our privacy practices, please discontinue using our services.

2. Information We Collect

Personal Information You Provide:

• Name, email address, phone number
• Physical address and location data
• Account credentials and authentication information
• Payment information (credit card, bank details)
• Profile information (photo, bio, preferences)
• Communication records (messages, inquiries)
• Identity verification documents (when required)

Information Collected Automatically:

• Device information (type, OS, browser, IP address)
• Usage data (pages visited, time spent, interactions)
• Cookies and tracking technologies
• Location information (with your permission)
• Log files and analytics data

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send confirmations
• Send service updates and support messages
• Verify your identity and prevent fraud
• Personalize your experience
• Analyze usage patterns and optimize features
• Send marketing communications (with consent)
• Comply with legal obligations
• Resolve disputes and enforce agreements

4. Data Sharing and Disclosure

With Other Users: Your profile information and property listings are visible to other users to facilitate connections.

Service Providers: We share data with third-party service providers who assist in payment processing, hosting, analytics, customer support, and marketing.

Legal Requirements: We may disclose information when required by law, court order, government request, or to protect rights and safety.

Business Transfers: In case of merger, acquisition, or asset sale, information may be transferred as part of the business transaction.

No Sale of Personal Data: We do not sell your personal information to third parties for marketing purposes without explicit consent.

5. Data Security

NaijaHomes implements industry-standard security measures including:

• SSL/TLS encryption for data in transit
• Secure password hashing for stored credentials
• Access controls and role-based permissions
• Regular security audits and assessments
• Secure payment processing
• Data backup and disaster recovery

While we strive to protect your information, no method is 100% secure. We cannot guarantee absolute security but commit to protecting your data to the best of our ability.

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Restriction: Limit how we use your information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive data in a structured format

To exercise these rights, contact us at privacy@naijahomes.store.

7. Cookies and Tracking Technologies

NaijaHomes uses cookies and similar technologies to:

• Remember login information
• Understand user preferences
• Measure website performance
• Personalize content and ads
• Analyze user behavior

Most browsers allow you to control cookies through settings. However, disabling cookies may affect platform functionality. We respect Do Not Track signals where possible.

8. Third-Party Links and Services

NaijaHomes may contain links to third-party websites and services. We are not responsible for their privacy practices. This policy applies only to information collected through NaijaHomes. Please review third-party privacy policies before providing information.

9. Data Retention

We retain personal information for as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When information is no longer needed, we securely delete or anonymize it. Some data may be retained longer for legal compliance.

10. Children's Privacy

NaijaHomes does not knowingly collect personal information from children under 18. If we discover we've collected data from a minor, we will delete it immediately. Parents or guardians who believe their child's information has been collected should contact us at privacy@naijahomes.store.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Nigeria. By using NaijaHomes, you consent to international data transfers. We ensure appropriate safeguards comply with applicable laws.

12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Significant changes will be communicated via email or in-app notification. Continued use constitutes acceptance of updated policies.

13. Contact Us

If you have privacy concerns, questions, or wish to exercise your rights:

We will respond to requests within 30 days as required by law.